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Our Blog

  • Reading the Customer's Mind
    If people buy from people, how can we read our customer’s mind?  Often sales people neglect to focus on the…
  • Common Sense
    Wrong way Provide a quote from a customer/prospect requested list. Assume the customer always knows the solution Try to turn…
  • Changing your attitude
    Many sales people accept “the customer is always right”. Most IT Department personnel work for just a few businesses in…

Initiate Change

  • What behaviour patterns (strategies) do I need to change?Initiate_change
  • How can I incorporate and adapt these changes?
  • How can I improve whilst still doing my job (balance)?
  • What are my natural resistances?

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